Well my wife and I have a Lexmark X2500. Its a good printer/Scanner/Copier/Photo Printer. In fact it gets the job done. There are several things that I dislike about it, one being that when the thing about halfway out of ink it starts asking you to order more ink. I think the Lexmark company made it so that the printer is the most inefficient with ink just so I have to buy more, but that’s a different story.
So I need need ink for my Lexmark x2500. at the time I needed it the local BX did not sell the ink so I had to purchase it online. The cheapest I found was on tigerdirect.com. The total charge including shipping was almost $50! Just for two refill cartridges! Well I’m not to happy about that. To get to my point, to this day I still have not received my ink from tiger. There was a shipping error and it has been almost two months since it was shipped.
Well I need ink. So I went to the local BX to see if they carried the ink. They do. It would be $40 for the ink refills at the BX. So I was going to purchase them and send back the ink to tiger when they got in. Before I checked out though something caught my eye. What I saw was a printer for $30 that was being sold. $30 is the normal price mind you. Well included with this $30 printer is the two ink cartridges that I need!
To sum up my story I bought the printer for $30. $20 less than just the two refills from tigerdirect and $10 cheaper than the refills at the BX and I get an extra printer! So I will sell the printer as used and get maybe $15 for it! So I only pay $15 for my two ink refills instead of $50! Cool huh? Lexmark still sucks.
One Comment
All printer resellers be for warned.
I became a Lexmark reseller and once I had sold around 80 Lexmark’s to a client a large distributor sold them printer at below my cost. I had switched the customer from HP to Lexmark. It appears Lexmark’s intentions are to get the business any way it can. By providing large discounts to large distributors small reseller cannot compete. The only thing we can do is provide them new business by the large distributors underselling us once our customers have purchased Lexmark. They can then finger point and say hey it wasn’r Lexmark we can’t stop our distributirs from selling printers for what they want to.
There printer perks program was time consuming and painful. They have recently made changes to eliminate cash and pay you with bonus points.
My suggestion is unless they make some positive changes to guide your customers away from their products. Lexmark is in a win win situation even if you lose a customer they still have the business.