Zmodo DVR losing time

I just bought a new Zmodo DVR (Model DVR-H9114V) for security cameras and it works perfect except for a time issue. The device will hold time for about 23 hours out of the day, loose time for one hour, and return to normal until the next day.

Contacting Zmodo didn’t help since they didn’t even know what NTP was! All they suggested was setting the time again and sending it back…

I still have not gotten to the bottom of this since I don’t have the serial adapter needed to get into the OS, but I do have a work around.

You can set NTP settings under Network settings and select time sync.

 

IMG002 thumb Zmodo DVR losing timeIMG003 thumb Zmodo DVR losing time

My NTP server is time-nw.nist.gov. As you can see it’s set to update daily. Daily updates occur every 24hr leaving my Zmodo device out of time sync for 1hr a day. This is unacceptable.

Here is the workaround: Download the config. Edit the file and modify the timesyncinterval value. This is in seconds. I have mine set to update every 5 mins.

I’m still trying to figure out what the issue is. It’s not the battery and it’s not my settings. I’m thinking it’s a hardware issue or perhaps a firmware issue.

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4 Comments

  1. watou
    Posted July 31, 2012 at 23:23 | Permalink

    I have a Zmodo KT7204AD (SKU# DVR-H9124V) and its date keeps screwing up, too. It keeps skipping forward to tomorrow, and then I have to manually set the date back to today. Of course this is unacceptable, but I can’t apply your workaround as my DVR’s UI is different from yours and I can find no access to a downloadable configuration. Do you or any of your readers have any further insight? Thanks!

  2. Nick
    Posted August 28, 2012 at 01:27 | Permalink

    Not related….but do you still live? Long time no hear…. Shoot me an email. I lost your email address.

  3. GregO
    Posted November 16, 2012 at 03:03 | Permalink

    I have the Zmodo 4-camera wireless system. Each camera has an onboard clock which is recorded to their video. None of the cameras keep the correct time. Some cameras have a time ahead of the TVR clock! The only way to reset the clocks on the cameras is to log into each one and re-sync them manually. Very frustrating as accurate time would be important should any video be needed for security/enforcement reasons. I’m thinking that whatever clock chip they use is defective.

  4. Jim
    Posted January 31, 2013 at 23:56 | Permalink

    Thank you for this thread!

    ZModo Technical Support is USELESS.

    Spent 2Hrs working with them before I finally hung up the phone, browsed around found this. Thanks you helped fix my issue in the time it took me to read it.

    Thanks,
    Jim

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